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  1. #1
    New Lounger
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    Install Office Professional 2013

    While trying to change some setting in Outlook, Outlook crashed. I could not repair or reinstall. In the process I completely uninstalled Microsoft Office Professional Plus 2013.

    Now I am unable to reinstall. When trying to reinstall I get the following message:

    "Microsoft Office Professional Plus encountered an error during setup."

    I have run all of Microsoft's repair programs and I have run chkdsk several times. I have turned off the firewall and all virus and malware protection.

    Can someone give me a pointer on where to head next?

    Oh yes - Windows 10 with all updates, 64 bit machine.

    Morris Emigh

  2. #2
    Administrator
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    Is this an MSI*or click-to-run install?
    Joe

  3. #3
    New Lounger
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    It was an install off a CD but the problem is solved. the hard drive crashed immediately after I posted this thread and I have had to restore, reboot, reinstall, etc.

    Thanks for the reply.

  4. #4
    Administrator
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    Too bad about the hardware but*glad you got it resolved. Thanks for posting back.
    Joe

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