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Thread: office freezes

  1. #1
    2 Star Lounger
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    office freezes

    I have office 365. after leaving the computer for a day or restarting, excel and word freeze the first time opened. The cubicle person at the great Microsoft, got on my computer, took me to a site, changed something (?) and rebooted my computer. Never saw her again and it did not fix. Going to addons is overwhelming and meaningless. Microsoft, I gather, has no idea why their program, paid for on an annual basis to get the newest versions, does this or how to fix it. Maybe they need more pay. Does anyone here know how to fix it? By the way, windows 10 login window is also a mystery to Microsoft.

  2. #2
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    Have you tried repairing your Office installation?

    Have you tried uninstalling and reinstalling Office?

    Are you on the most current release?
    Joe

  3. #3
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    You can right click on Office in Installed Programs and select Repair

    The quickest way to get there is to go Start - type appwiz.cpl and press enter.

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