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Thread: Laptop Sleeps When it Should Not
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2016-07-20, 06:49 #1
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Laptop Sleeps When it Should Not
My wife's laptop (Toshiba Satellite C55Dt-A5174) is running Win8.1. I am trying to "clean it up" so I can upgrade it to Win10 in the next few days. When I try to run a deep virus scan which will take several hours it keeps on going to sleep after a short time. I have the Power settings set to never sleep if the power is plugged in (see screen shot below). Does anyone have any ideas how to fix this problem?
Thanks,
Bill
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2016-07-20, 07:09 #2
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You could turn Hibernate off with this command from a Command Prompt (Admin), but if your wife is just used to closing the lid, then this will isolate that.
powercfg -h off
exit
This will also free up a few GBs on the HDD but won't be noticeable if there's already ample free space available.
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2016-07-20, 08:00 #3
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I've run into the same issue and seen it reported by others and don't have a good answer. In theory, if you are running something like a virus scan, then the computer should see that it's busy and not go to sleep regardless of what the power settings are. But in your case, your power setting should keep it from sleeping anyway.
One thing I would suggest is that you force a complete shutdown and restart. The simplest way to do that is to run the shutdown command (shutdown /s /f /t 0) then restart the computer once it is completely shut down.Graham Smith
DataSmith, Delaware
"For every expert there is an equal and opposite expert.", Arthur C. Clarke (1917 - 2008)
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2016-07-20, 08:53 #4
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2016-07-20, 08:55 #5
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2016-07-20, 10:35 #6
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2016-07-20, 17:14 #7
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