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  1. #1
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    Verizon - resent e-mails

    I have a Verizon e-mail account that I access using Outlook 2010.

    For whatever reason, today, I began receiving e-mails that had originally been sent to me from November 2017 to date.

    What kind of problem can Verizon be having?

    My Outlook 2010 also receives traffic from my Bell South e-mail account and nothing has been resent from Bell South.
    Last edited by mmi16; 2018-05-17 at 10:16.

  2. #2
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    Today it happened again - Verizon resent all my e-mails from December 1, 2017 to date.

    This is getting tedious!

  3. #3
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    Have you re-created your PST file?
    Is this POP or IMAP?
    Have you reset or changed anything with your Verizon account?
    Joe

  4. #4
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    Quote Originally Posted by JoeP517 View Post
    Have you re-created your PST file?
    Is this POP or IMAP?
    Have you reset or changed anything with your Verizon account?
    It is a POP3 account and I haven't changed anything for several months and haven't done anything with the PST file, whatever it is.

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    If you have not changed anything then it is likely a problem at Verizon's end. Have you contacted Verizon?
    Joe

  6. #6
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    Quote Originally Posted by JoeP517 View Post
    If you have not changed anything then it is likely a problem at Verizon's end. Have you contacted Verizon?
    No I haven't

  7. #7
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    The e-mails were resent again today. Calling Verizon.

  8. #8
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    Verizon outsourced their e-mail to AOL. I can't find a verbal contact for AOL.

  9. #9
    WS Lounge VIP Lugh's Avatar
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    Quote Originally Posted by mmi16 View Post
    Verizon outsourced their e-mail to AOL.
    Makes sense, since Verizon own AOL. Not sure it would fill me with warm fuzzies though, if I was a Verizon user.
    Lugh.
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  10. #10
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    Quote Originally Posted by Lugh View Post
    Makes sense, since Verizon own AOL. Not sure it would fill me with warm fuzzies though, if I was a Verizon user.
    Contacted AOL and they are 'recommending' switching from POP3 to IMAP.
    POP3 and IMAP are 2 different methods used to access mail from a 3rd party email client or software. Each method downloads email data from AOL to your device or software, however, they differ in where the emails are stored. Basically, on POP3 (the one you are currently using) the emails stored locally (on your device) and on IMAP they are stored on AOL Servers.
    Personally, after e-mails are delivered to may machine I don't want them to continue to be stored on AOL servers. By the same token I am not a fan of 'cloud computing' and thereby making 'my data' to any hacker that is able to decrypt and gain access to The Cloud.

  11. #11
    5 Star Lounger Vincenzo's Avatar
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    If you don't want to switch to IMAP, you can leave it as it is, log in to the email using any browser, delete all the old emails you no longer want.

    Then in Outlook go to File/Account settings/email tab/ double click the email account /More Settings click on the Advanced tab & the server choices are in the bottom 'Delivery' section. (edited thanks to Lugh - see his post below for more info)

    There you can configure to remove email from server. So it cannot happen again. (I wrote this from memory, I think I got all the steps right)

    Or you can do IMAP. but with some email hosts POP is more reliable.
    Last edited by Vincenzo; 2018-06-16 at 12:24.

  12. #12
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    Quote Originally Posted by Vincenzo View Post
    If you don't want to switch to IMAP, you can leave it as it is, log in to the email using any browser, delete all the old emails you no longer want.

    Then in Outlook go to File/Account settings/email tab/ double click the email account /More Settings
    There you can configure to remove email from server. So it cannot happen again. (I wrote this from memory, I think I got all the steps right)

    Or you can do IMAP. but with some email hosts POP is more reliable.
    I have been using POP for 15 years without problem until AOL got involved.

  13. #13
    5 Star Lounger Vincenzo's Avatar
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    And you probably can for another 15 years.

    And changing that setting will remove the emails from their server when they are downloaded to your computer, which should guarantee they will not arrive again should they mess up.

  14. The Following User Says Thank You to Vincenzo For This Useful Post:

    mmi16 (2018-06-16)

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    But you now need to backup the mail on your computer regularly and hope you can restore it to whatever mail program you use next.

    cheers, Paul

  16. #15
    WS Lounge VIP Lugh's Avatar
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    Quote Originally Posted by Vincenzo View Post
    in Outlook go to File/Account settings/email tab/ double click the email account /More Settings
    There you can configure to remove email from server. So it cannot happen again. (I wrote this from memory, I think I got all the steps right)
    Pretty good, Vincenzo After 'Account settings' there's another 'Account settings' to click on—yeah, dumb design. After your final 'More Settings', click on the Advanced tab & the server choices are in the bottom 'Delivery' section.

    One top-level choice, 'Leave a copy of messages on server'.
    If you untick that, you're done—no messages should be kept on the server.
    If you tick it, you have 2 further choices:
    1. 'Remove from server after XX days—you choose the XX number;
    2. 'Remove from server when deleted from Deleted Items'.

    I use POP3 on my 3 main accounts, and use the last choice "2." above on all. That way I have a no-effort offsite backup of only the mail I want to keep.

    For someone like mmi16 who doesn't want cloud storage, I recommend the second-last choice "1." above. Make the XX number larger than your backup interval, and you should be pretty safe from loss.
    Lugh.
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  17. The Following 2 Users Say Thank You to Lugh For This Useful Post:

    mmi16 (2018-06-16),Vincenzo (2018-06-16)

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