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Thread: Forgot password

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    3 Star Lounger
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    Forgot password

    Pulled my old Dell laptop running Vista to look for some old files I can not locate.

    Computer worked, but one of two accounts is password protected. Of course I tried all the old passwords I
    could locate, but it seems I have FORGOTTEN the correct one.

    I am sure this has come up before, but how do I reset the password when I cannot open the user account?

    I could load a program via flashdrive using the account I can open. Any suggestions?

    Thank you in advance for your assistance.
    Richard Spring

  2. #2
    Administrator jwitalka's Avatar
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    If the account that works is an Administrative account, you should be able to set a new password for the other account via:
    Control Panel > User Accounts and Family Security

    Jerry

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    5 Star Lounger RockE's Avatar
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    See if this helps.
    Clone or Image often! Backup, backup, backup, backup...
    - - - - -
    Home Built System: Windows 10 Home 64-bit, AMD Athlon II X3 435 CPU, 16GB DDR3 RAM, ASUSTeK M4A89GTD-PRO/USB3 (AM3) motherboard, 512GB SanDisk SSD, 3 TB WD HDD, 1024MB ATI AMD RADEON HD 6450 video, ASUS VE278 (1920x1080) display, ATAPI iHAS224 Optical Drive, integrated Realtek High Definition Audio

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    Silver Lounger RolandJS's Avatar
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    Some but not all computer fixit places use USB or DVD PC-Unlocker utility boot.
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/
    Backup, backup, backup! -- Lady Fitzgerald (w7forums)
    Clone or Image often! Backup... -- RockE (WSL)

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    Ophcrack works for me.

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    WS Lounge VIP Coochin's Avatar
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    I regularly attend customers who have forgotten their password to log in to Windows and have had best success with Offline NT Password & Registry Editor.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    Confuscius said: "no use running harder if you're on the wrong road" and "any problem once correctly understood is already half-solved".

  7. #7
    5 Star Lounger RockE's Avatar
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    Quote Originally Posted by Coochin View Post
    I regularly attend customers who have forgotten their password to log in to Windows and have had best success with Offline NT Password & Registry Editor.
    I certainly agree that it is a winner. However, I've found that a lot of people get confused when they attempt to use it unless you walk them through each step in the process.
    Clone or Image often! Backup, backup, backup, backup...
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    Home Built System: Windows 10 Home 64-bit, AMD Athlon II X3 435 CPU, 16GB DDR3 RAM, ASUSTeK M4A89GTD-PRO/USB3 (AM3) motherboard, 512GB SanDisk SSD, 3 TB WD HDD, 1024MB ATI AMD RADEON HD 6450 video, ASUS VE278 (1920x1080) display, ATAPI iHAS224 Optical Drive, integrated Realtek High Definition Audio

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    WS Lounge VIP mrjimphelps's Avatar
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    Here's a tool from Microsoft that allows you to change account passwords:
    https://docs.microsoft.com/en-us/sys...loads/pspasswd

  9. #9
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    Thanks to one and all. Been really busy lately, but will try each to find the solution.

    Again Thank You for your support of this forum.
    Richard Spring

  10. #10
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    Quote Originally Posted by RolandJS View Post
    Some but not all computer fixit places use USB or DVD PC-Unlocker utility boot.
    I don't know which software do you refer to. Is it this one?
    https://www.top-password.com/reset-w...-password.html

    I am currently locked out of my Dell Venue Pro and can't get either Hiren's BootCD or Offline NT Password to work. So I am also looking for a paid tool.
    Thanks!

  11. #11
    Silver Lounger RolandJS's Avatar
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    blair, I believe that is the web site It's been so long ago...
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/
    Backup, backup, backup! -- Lady Fitzgerald (w7forums)
    Clone or Image often! Backup... -- RockE (WSL)

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