Results 1 to 5 of 5
-
2018-11-09, 12:55 #1New Lounger
- Join Date
- Aug 2016
- Posts
- 18
- Thanks
- 1
- Thanked 3 Times in 3 Posts
Mail and Calendar apps won't open after auto update
My Mail and Calendar apps won't open since there automatic update a few days ago. I've tried everything I can think of including a hard reset to no avail. Anybody have any ideas? This makes my phone nothing but a fancy brick that sends messages. The outlook website still works with my surface and the win 10 apps on the surface work fine.
Ron
-
2018-11-10, 11:17 #2Administrator
- Join Date
- Mar 2001
- Location
- St Louis, Missouri, USA
- Posts
- 24,544
- Thanks
- 6
- Thanked 1,255 Times in 1,084 Posts
Which version of the OS are you running?
If you do not have the apps auto update , have you updated to the most current version of Mail/Calendar?Joe
-
2018-11-10, 20:36 #3New Lounger
- Join Date
- Aug 2016
- Posts
- 18
- Thanks
- 1
- Thanked 3 Times in 3 Posts
I'm running Win 10 mobile version 1607 OS build 10.0.14393.2551 on a Lumia 735. The apps were on auto update and worked fine until the last update. It seems like the software works flawlessly for about 9 months or so and then stops for a variety of reasons that are never the same. This is a first for them not wanting to open at all.
Ron
-
2018-11-11, 12:28 #4Administrator
- Join Date
- Dec 2009
- Location
- Minnesota
- Posts
- 7,073
- Thanks
- 130
- Thanked 871 Times in 778 Posts
Known problem:
https://www.theregister.co.uk/2018/1..._phone_update/
Jerry
-
2018-11-12, 00:47 #5New Lounger
- Join Date
- Aug 2016
- Posts
- 18
- Thanks
- 1
- Thanked 3 Times in 3 Posts
Well it appears to have solved itself after a week without any intervention from me. They now work again. I have also moved on to a couple of apps from the store that use the outlook data and sync to the cloud. I like my windows phone and will move to android when it dies but I detest the fact that I have to pay hundreds of dollars for a phone, email and calendar device. I rarely use it for anything else.
Ron
