Results 1 to 8 of 8
  1. #1
    New Lounger
    Join Date
    Jan 2019
    Posts
    20
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Synchronizing subscribed folders for email

    Hello,

    I've had this problem for some time now. One of my accounts, which I have imported a significant amount of my old emails to, will never finish synchronizing. This is an IMAP account.

    The synchronizing screen is shown below:
    Capture4.JPG

    The .ost file is about 4.75GB in size. One of my other accounts, also IMAP, has an .ost about 2.85GB in size and synchronizes fine.

    I know this is little info to start with, but feel free to request any specific info that might help troubleshoot this issue. This issue has been occurring for at least 2 years.

    Thanks,
    Dave
    Last edited by DaveYVR; 2019-01-04 at 14:27.

  2. #2
    WS Lounge VIP
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    9,142
    Thanks
    67
    Thanked 1,156 Times in 1,077 Posts
    Do you have a space issue on your email account?
    Maybe you have so much imported mail that the sync just can't catch up - upload is usually much, much slower than download.

    I would cull some of that old mail - you never really need it IMO.

    cheers, Paul

  3. #3
    New Lounger
    Join Date
    Jan 2019
    Posts
    20
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Thanks for the advice Paul

    Sadly I don't have the time to go through all the mail and cull it. Also, it is past business related, so I'm more inclined to archive stuff that I think I may not need in the future (which I understand removes some weight from the indexing and storage). I don't like to delete stuff since it causes doubt when I am searching for something and don't find it. "Shoot, did I delete it?" . Makes the search process more uncertain.

    Anyway, I've lived with it for two years. It makes me doubt all email is available when I do search it, and seems to slow down email received being synched to my outlook, but it isn't high priority at the moment (it has been in the past though when I could not find something ).

    So if anyone comes across any solutions, please shoot me a note here.

    Thanks,
    Dave

  4. #4
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    24,504
    Thanks
    6
    Thanked 1,243 Times in 1,077 Posts
    How long have you let the synchronization run?
    Joe

  5. #5
    New Lounger
    Join Date
    Jan 2019
    Posts
    20
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Hi Joe,

    I leave my email open, so it runs continuously. I've never seen it stop. I haven't logged it, but since my computer remains on, it could be up to a week.

    Dave

  6. #6
    5 Star Lounger Vincenzo's Avatar
    Join Date
    Mar 2004
    Posts
    833
    Thanks
    218
    Thanked 28 Times in 25 Posts
    There are suggestions here that may help. Or just archiving some mail into a .pst file. Or creating a new profile. Or selectively unsubscribe to some folders till you find where the slowdown is.

    https://answers.microsoft.com/en-us/...c-d485a44d63d7

    https://www.123marbella.co.uk/client...article&id=161

    https://practicalhost.zendesk.com/hc...ization-issues
    Last edited by Vincenzo; 2019-01-08 at 12:10.

  7. #7
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    24,504
    Thanks
    6
    Thanked 1,243 Times in 1,077 Posts
    Which version of Outlook? Is it up-to-date with patches?

    See if anything at How to fix slow Outlook IMAP folder synchronization issues helps.
    Joe

  8. #8
    New Lounger
    Join Date
    Jan 2019
    Posts
    20
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Hi Joe and Vincenzo,

    I will check your links when I complete my current project. Thanks for the advice.

    P.S.: Yes Joe, my Office and Windows is up to date with all necessary updates. I do not do recommended updates unless specifically required to.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •